What to include

If your Podl account has an email address, write from that address where possible and tell us it is the address attached to your Podl account.

If your account is anonymous, say so and include the type of device or devices you used, their names or models if known, and roughly when you created or last used the account. If you purchased Podl Plus, you may also include the store you used and the transaction or order reference shown on your Apple or Google receipt.

We may need to ask for further information to verify that the account belongs to you. Never send us a password, PIN, login or pairing token, authentication token, or private podcast RSS link.

Delete in the app

On iPhone, iPad and Android, open Settings → Account → Delete account, then confirm the deletion. This is the quickest route when you can still access the app because the request is already authenticated.

What is deleted

Deleting your account removes the active cloud records associated with it, including:

  • Your Podl account and active sign-in sessions.
  • Linked devices and Apple or Firebase notification tokens.
  • Synchronised podcast library, playlists, settings, listening progress and history.
  • Pairing codes and account login or recovery records.
  • Podl Plus entitlement records and Google Play purchase linkage held against the account.
  • Support tickets and attachments linked to the account.

Deleting the cloud account does not delete the podcasts, downloads or listening data stored locally on the device where you make the request. That device becomes local-only.

Limited retained records

The active Podl account is deleted. Limited operational delivery and purchase-notification records may remain after their links to the account and device have been removed, and backup copies may remain for service recovery, security, fraud prevention or legal obligations. Podl does not currently publish a fixed retention period for those limited records, so we will not promise a deletion timetable that our present operational policy does not support.

Product-update mailing-list records are separate from a Podl app account. You can remove an address using the unsubscribe form.

Podl Plus subscriptions

Account deletion removes the Podl Plus entitlement associated with the deleted account, but it does not cancel a subscription or stop billing through Apple or Google. Cancel the subscription separately in the store account where you bought it. You may wish to do that before deleting your Podl account.

Ready to make your request?

Email feedback@podl.uk with the subject “Podl account deletion request”. You do not need to reinstall Podl.

Email deletion request